Who is requesting?
Picked once — this phone remembers you next time.
Order number
Use the LD number exactly as it appears in Shopify.
Destination country
Estimates for planning only. Rates change — for high-value shipments confirm with Loomis or a local broker before promising anything to the customer.
Values
The declared value should match the Shopify total. If you enter a different number you will be asked to confirm, and the change is flagged to Olivia.
Who pays import tax and duties?
Now attach the invoice screenshot in the same chat, right under the summary. Olivia replies OK to approve — that reply is the authorization record.